Sydney - City

“Absolutely loved my consultation with Gloria! ⭐⭐⭐⭐⭐ From the moment we started talking, the vibe just clicked. She was super friendly, warm, and incredibly patient with all my questions. Everything was explained in so much detail, but in a way that was really clear and easy to understand. Honestly, within the first 15 minutes of talking to her, I was already sold 😂 She made me feel so comfortable and confident with my decision, without ever making the consultation feel pushy or rushed. You can really tell Gloria knows what she’s talking about and genuinely cares about making sure you understand everything. Such a lovely experience from start to finish. Couldn’t recommend her enough! ❤”

“Courtney is such a lovely person and made my tattoo removal appointments feel comfortable from start to finish. The appointments have been comfortable and surprisingly painless, and I really appreciate how at ease she makes me feel. Most of my tattoos are almost completely gone now, and I’m so happy with the results. I’d happily recommend Courtney to anyone considering tattoo removal!”

“Upon entering Removery we were welcomed with a big friendly smile from Gloria. This gesture already put me at ease before my first consultation. I couldn’t thank the team more for taking care of me throughout the initial consult and my first removal treatment. I look forward to the coming appointments and the warm welcomes.”

“You guys cancelled a treatment. I haven’t been able to rebook for at least 6 weeks since that treatment. I would expect you to squeeze me in somewhere. Whilst Taylor has been great your customer service lacks a fair bit and I’m disappointed with that.”

“This place is currently understaffed- the girl who saw me was working extra hard to ensure all the bookings were honoured. I got a text in the morning saying only one technician was available. Well despite being the only laser technician on site, she still ran on time and went above and beyond for me- but I felt really sorry for her You think management would get some help for her cause its a busy city clinic. I appreciate all her hard work- wish I grabbed her name. Thanks again.”

“I bought an unlimited package last November. They have moved every single appointment of mine multiple times due to ‘staffing or laser technician issues’, I’ve had 3 sessions in 9 months, at this rate it’s going to take over 3 years for the tattoo to be removed. Company is run very poorly, you should think twice about selling unlimited packages if you cannot keep up with demand.”

“I’ve been coming here for tattoo removal for around a year now and have had a genuinely excellent experience. I’m really happy with the progress of my removal, and the service I’ve received throughout the process has consistently been professional, reliable and of a very high standard. I particularly want to recognise Taylah, who has been the technician looking after me throughout my treatments and has honestly been the highlight of my experience with the business. She is incredibly professional, knowledgeable, patient and kind, and always makes me feel comfortable and well looked after during my appointments. What has impressed me even more is seeing just how much responsibility Taylah manages while maintaining such a high standard of service. On many occasions she has been managing the clinic on her own, working through back-to-back appointments and juggling everything required to keep things running smoothly. Despite what must at times be an enormous workload, she has never missed an appointment, appeared flustered or allowed it to affect the experience she provides her clients. She is always organised, welcoming and completely professional. My tattoo removal itself is progressing incredibly well, and I have complete confidence that I am going to be thrilled with the final results. Taylah is an absolute asset to this business and deserves to be recognised and commended for the standard of service she provides and the responsibility she carries. The fact that customers continue to receive such attentive, reliable and professional care, even when she is managing so much on her own, speaks volumes about her. I wouldn’t hesitate to recommend the clinic for tattoo removal, and particularly Taylah. She is exceptional at what she does, and the business is very lucky to have her.”

“DONT USE THIS COMPANY - I Visited the clinic 2 weeks ago and paid a deposit of $700 for a removal, booked the appointment for the week later. Within an hour of leaving the clinic I informed them I hadn’t had time to properly consider and felt pressured into paying the deposit and asked for a refund. I’ve now followed up 3 times via email and attempted calls but they continue to ignore me.”

“Taylor was professional, nice and also ensured the right/best treatment was set up for me. I transferred from Brisbane and had this one tattoo that’s been on for a very long time - she noticed that and asked the specialist on how to move forward to ensure the right treatment. Appreciate the thoroughness!”

“I've been a customer since my first session, and my black is nearly all gone, with the colors making good progress. The team will be working together for the best results, and their professionalism is seamless. Their care and service are also on another level. Highly recommend this place to anyone who wants clean skin back.”