Buffalo - Elmwood

“I was very impressed with the location I visited. MJ does a great job. Puts your mind at ease. I didn’t even realize we started and it was already over. Great job guys. Very happy”

“I really wanted this to work, but my experience here wasn't a good fit. First, MJ was wonderful. She was kind, compassionate, and professional. My concerns are with Removery's business model, not the staff. The treatment itself was excruciatingly painful. I was removing a 6x8 inch back tattoo, and because the skin is thicker in that area, the pain was much more intense than I expected. I was surprised by the lack of meaningful pain management options. If you're considering tattoo removal, especially on your back, I recommend consulting a dermatologist first. They can prescribe topical lidocaine and other pain management options like nitrous oxide that aren't available at Removery. I was also told to expect a minimum of 12–15 sessions, which felt excessive to me. From what I understand, dermatologists using different laser technology often estimate fewer treatments than that. The treatment packages also felt predatory. You're expected to commit to an expensive package before you know how your body will tolerate the process. After my first session, I knew I couldn't continue because of the pain, but getting out of the contract was a hassle. Removery ultimately released me from my contract after I submitted doctors' notes, which I appreciated, but I don't think it should have been that difficult. Scheduling was another frustration. My second appointment was canceled because the nurse I had seen left the practice, and appointments were delayed while MJ trained a replacement. It also doesn't help that Removery's closest back up location to Buffalo is in Rochester. Overall, everyone I interacted with was kind, especially MJ. But between the severe pain, limited pain management, lengthy treatment plan, staffing issues, and the difficulty canceling my package, I wouldn't recommend Removery to anyone.”

“I had a thorough informative consult with MJ to remove my microblading. She explained the science and the process and now I am at ease knowing that body ink removal is their speciality and they have the optimal equipment. I look forward to my ink removal and will write an update with the results!”

“I feel like I was scammed by these five-star reviews. I’m extremely disappointed with my experience. I paid almost $2,000 upfront for a tattoo removal package after trusting the strong reviews. After only one appointment, my next appointment was canceled, and I was told the studio is having staffing issues and cannot rebook me at this time. I contacted corporate and was told services are non-refundable, even though they are currently unable to provide the ongoing treatment I paid for at this location. The next closest studio is 72 miles away, which is not a reasonable option for recurring appointments. If you are in the Buffalo, NY area, I would be very cautious before purchasing a package here. They cannot accommodate the service you pay for.”

“I came as a walk-in, and Mary Jane was so wonderful. The atmosphere is so calming and she was so helpful. I am really looking forward to starting treatment with her, thank you MJ!”

“The staff is always incredibly friendly and welcoming, and they’re always happy to offer guidance and advice. Tattoo removal may not be the most enjoyable process, but they make it as quick and comfortable as possible while still being patient and understanding whenever needed.”

“I always have a good experience at this location. The staff is very friendly and professional.”

“She always takes such good care of me compassionate and caring always. Minimal pain”

“They were great! Came in, next day got me in and she even came in early for me a couple minutes. She checked on me throughout the appt making sure I was comfortable.”

“Such an awesome experience for my removal session, the girls are so sweet! Would recommend to anyone & not nearly as painful as I anticipated. Can’t wait to go back!!”

“The removal is going great and MJ is the best!”

“amazing place to go , so welcoming and very nice! 10 out 10 experience!!”

“I’ve had 12 treatments at Removery so far and every time I come in the technicians are friendly and professional. Most of the time I struggle through treatment but they are always so patient with me which I appreciate! I will recommend Removery to anyone seeking tattoo removal!”

“knowledgeable, friendly staff and professional staff!!”

“The people are wonderful. They explained everything and put my mind at ease. The facility is spotless and top notch. Highly recommend.”

“I went in for a consultation and met with MJ. She was very thorough and walked me through the entire process from start to finish. She was very patient and answered all my questions and concerns before advising approximately how many sessions would be needed to get the results I am hoping to achieve. She then offered up pricing and went over all the options and pointed out how to save the most money in the long run as well as payment options. I appreciated that she didn’t put pressure on me. I decided to start treatment and the procedure was quick, just as she has said it would be. She gave me an aftercare kit with instructions and shared tips on how to get the best results. She also sent me a nice text after and said I could contact her with any questions. I look forward to seeing the results and feel comfortable with the process after her thorough explanation.”

“All day a 5.”

“Very professional and clean!! Staff takes the time to explain everything, are very knowledgeable, kind and caring. Highly recommend to anyone looking to remove any unwanted tattoos!”

“I went to Elmwood location in buffalo. Unfortunate I never felt like this before. First I walked in and there were two unprofessional staff members. They were so rude and don’t know how to deal with customers. They must go for customers service skills and welcoming people with respect. No details about the process. No explanation for anything. Only (COME HERE , 5 minutes and see you in 10 weeks ) It’s very uncomfortable to go there again.”

“Very nice…gave a honest opinion..would recommend”