Denver - Westminster

“I've had 3 appointments with this exact clinic 3X. The past 2X the clinic has canceled on me. Today I went to my appointment the doors are locked ( online it says they are open) . I called the 1-866 # the representative was nice. But no excuse for why anyone was not there. I asked for my money back because this is strike 3. The representative said I'll hear back in 2 to 3 business days. 4. They eventually returned my call. Wanted me to go to a different location. 5. They did return my money 5 + weeks later.”

“I’m seeking clarity on the current situation at the Westminster studio. I’ve always had a good experience with the laser technician at Removery Westminster, and the treatments themselves have been professional and effective. That said, scheduling has become very difficult. My most recent appointment was cancelled day-of, and I was unable to reach anyone at the studio despite multiple attempts. When I finally spoke with someone through the national call center, I was told that the Westminster location is closed until further notice because they do not currently have a laser technician. I’m disappointed by the lack of communication and am left wondering what is going on with this location. I’d appreciate more transparency about the status of the studio and guidance on how existing clients can continue their treatment plans without having to drive all the way to South Denver. I hope Removery provides an update soon.”

“Pricing is absolutely outrageous!! Do yourself a favor and shop around to pay 1/3 or less somewhere else. Don't be fooled by their advertising thinking you'll get a deal since they offer complete removal packages. I am going somewhere else for $100 that was quoted by Removery for $360 per treatment. What I want removed are only two 1-inch stars removed that are about 18 years old. Also, they quoted complete removal for $2299 but I'm likely to only need 6 treatments and will be done for $600 or less because other places offer packages elsewhere also.”

“I've had 3 appointments with this exact clinic 3X. The past 2X the clinic has canceled on me. Today I went to my appointment the doors are locked ( online it says they are open) . I called the 1-866 # the representative was nice. But no excuse for why anyone was not there. I asked for my money back because this is strike 3. The representative said I'll hear back in 2 to 3 business days.”

“I've had 3 appointments with this exact clinic 3X. The past 2X the clinic has canceled on me. Today I went to my appointment the doors are locked ( online it says they are open) . I called the 1-866 # the representative was nice. But no excuse for why anyone was not there. I asked for my money back because this is strike 3. The representative said I'll hear back in 2 to 3 business days.”

“This location has been permanently closed down for over a month due to their laser tech quitting and them not being able to find a replacement. Not sure why it’s not marked permanently closed on Google Maps, but the door is chained and locked and the location is empty. Removery locations nationwide are closing down left and right. Ignore the boilerplate AI response from the company below and look elsewhere for tattoo removal.”

“2 weeks ago I went into removery to ask some questions about getting some tattoos removed. I spoke to Haley and talked about pricing and packaging and it went real well that I set up an appointment for June 6th to get the process started. I called the day before and had more questions and spoke to a guy named Alex. He told me that he was going to do the consultation and crystal was going to do the laser process. When I arrived on this day Haley told me that the tech who was going to do the treatment called in who was Jana that had a family emergency. So no one was not going to be able to do anything today and did I want to make a down payment to keep the price. I decided not to do that because 1) I was mislead thinking I was going to get services done. 2) the person called in and it was not a lady named crystal who was going to start the process. 3) Gas and time was waisted because my appointment was at 9:45am they could have called me that morning to tell me the tech called in which was total disrespect. 4) In order to keep the package price the down payment had to be put down that same day with no treatment done. 5) next appointment would have been Thursday but I have to work and it would have been 2 weeks out. My experience was very disappointing and since that happened I decided to cancel the whole thing off.”

“First consult was canceled day of, about 15 min from appointment time and it is a 45 minute drive for me. Not impressed. Rescheduled for a zoom consult. Canceled by the clinic 3 more times. Came on here to leave a review and see this location doesn’t even have a tech. Why waste my time? Just tell me that and either book at a different location or don’t book me at all.”

“2 weeks ago I went into removery to ask some questions about getting some tattoos removed. I spoke to Haley and talked about pricing and packaging and it went real well that I set up an appointment for June 6th to get the process started. I called the day before and had more questions and spoke to a guy named Alex. He told me that he was going to do the consultation and crystal was going to do the laser process. When I arrived on this day Haley told me that the tech who was going to do the treatment called in who was Jana that had a family emergency. So no one was not going to be able to do anything today and did I want to make a down payment to keep the price. I decided not to do that because 1) I was mislead thinking I was going to get services done. 2) the person called in and it was not a lady named crystal who was going to start the process. 3) Gas and time was waisted because my appointment was at 9:45am they could have called me that morning to tell me the tech called in which was total disrespect. 4) In order to keep the package price the down payment had to be put down that same day with no treatment done. 5) next appointment would have been Thursday but I have to work and it would have been 2 weeks out. My experience was very disappointing and since that happened I decided to cancel the whole thing and look elsewhere. Experience was not considerate or professional regarding my time.”

“Regarding Westminster location - they are open - I had an appointmenttoday (7/16)! I believe they had some staffing issues and training is super important. I have had to reschedule as well, but so far happy with those I have seen (only had 2 sessions so far). Friendly, understanding and they make sure I understand the process. Call them and schedule an appointment if you would like a tattoo removed.”