“High sales pressure tactics: I initially contacted this business through Instagram for a quote. When I mentioned that Lancaster was closer, they apparently passed my phone number along to the Lancaster location without my permission. Lancaster then scheduled me for a same-day appointment without my knowledge or consent, rather than simply providing the quote I had requested. I never authorized anyone to share my contact information or book an appointment on my behalf. This entire interaction felt extremely pushy and inappropriate. Both are blocked on my phone, and I won't be doing business with Removery. I'm not interested in dealing with businesses that use these kinds of tactics. Reddit discussions, including one in which a purported former Removery employee explicitly says employees were told to keep laser settings low to prolong treatment and generate more revenue.”
View Removery’s response
Removery responded
Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience fell short of the level of care we aim to provide. Your comfort and confidence matter deeply to us, and we appreciate you bringing this to our attention. We’d love the opportunity to learn more and support you directly. Please reach out to us at 866‑913‑4090 or care@removery.com so our team can help make this right. Thank you for helping us continue to improve the experience for all clients. With care, Removery
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