Atlanta - Decatur

“I came in with my boyfriend and it felt as though the attendant paid more attention to him than me (he doesn’t have any tattoos) so my appointment felt ruined and the attention wasn’t fully about me despite me spending money… also unrelated I asked her to refer to me as Ms. (my last name) to remain professionalism, and she refused, saying that she isn’t my student and I don’t even remember her telling me her name at all but I do know in a medical setting that’s typically how patients are referred. Furthermore, As soon as I got in the back room she immediately began asking me about the man I was with , and if he was my boyfriend which wasn’t the point of my appointment … anyways, she began the tattoo removal process and at the complete end she pointed the laser directly in my eye, causing me to have floaters. I will be going to a different location as well as contacting my lawyer. I understand my man is attractive, but to be so jealous you put my health at risk is obscene and disgusting and is probably the reason you can’t find one.”

“Had my first tattoo removal here at Removery Decatur location, and it went perfect. I was treated more than well, and informed throughout the entire process. Looking for to my next appointment!”

“I have been to this location twice now, and the laser technician’s behavior was extremely disappointing and unprofessional both times. I used to live in New York, and I’ve probably had 10 tattoo removal sessions total with removery. I never had a single issue with any of the locations in New York. Both times I have received treatment in Decatur, my skin has been inflamed and irritated beyond belief (I attached a photo of the tattoo after treatment). This is very unusual and has not been my experience in the past. On top of that, Nicey was disrespectful. She seemed irritated that I was five minutes early to my appointment, and kept reiterating that I would have to wait until she was ready. When I went back into the room to receive my treatment, she proceeded to tell me that she “forgot what skin condition” I had, and asked what it was. My hands are dry from the cold weather, and she assumed I had eczema (I don’t) and told me that I should see a dermatologist and get a prescription for some kind of ointment. I have no idea what that has to do with removing my tattoos. She had an issue with the shirt I was wearing, told me that it was too tight, and said that I would have to wear only my jacket after the treatment (two of my tattoos are on my ribs). When I told her that I was going to wear the shirt, she asked me if I had a problem with her. She made me feel uncomfortable and awkward before I had received any form of treatment. The laser treatment itself took so much longer than it needed to — I felt like Nicey was moving slowly through the process on purpose. And considering how many appointments I have had, I found her extensive aftercare instructions to be patronizing. I normally do not feel the need to write reviews about bad customer service, but my experience with her needs to be addressed. I would like to feel comfortable when receiving laser treatments because the experience is already painful both mentally and physically. I am very unimpressed and I hope that she is held accountable. I felt targeted.”

“It was my session number 3 and as always the staff is very professional I love it!”

“I can't say too much regarding a removal at this location cause it was my first time for a consultation. All thought the reception was very professional and attentive.”

“Thanks you Tempy and Necie for making the BEGINNING of my tattoo removal journey a comfortable and easy one! 2 session under my belt and I’m grateful to see the ending results.”

“My experience with Removery was great. Despite being late I was able to wait to see if the next appointment would show up which they didn’t and I was able to be consulted. The office was clean and neat. The process was explained clearly and I didn’t feel rushed or pressured. My little tattoo (size of a dime) that cost me $75 would end up costing almost fourteen times the price to have removed.”

“I love Removery and this particular location is GREAT. I've never had a bad experience. I'm only taking off 1 star because its really hard to get an appointment...they are always booked so far out...like weeks to months. They really need a 2nd tech to resolve this instead of asking people to go to other locations.”

“The staff is always so pleasant, warm, accommodating and very informative on aftercare. I’ve had great experiences at the Decatur location.”

“Had my first consult today and I was actually also able to get in for my first treatment session. Flexible payment plans if you cant drop it all at once which i like. Have more sessions to go so Im hopeful! The pain wasnt bad at all either!”

“EXCELLENT Service and Care delivered by the staff (Temperance and Neecie). They thoroughly explained the process (what to expect) and patiently worked with me and answered all of the questions I had. Although the process was quick, it was NOT rushed and they provided genuine care from intake to treatment to booking the follow-up appointment.”

“5 stars for integrity! I had a great experience at Removery. I went in to see if they could help with a tattoo blowout on a piece that has deep sentimental value to me. Instead of just selling me a session, they were completely honest and told me I wasn't a good candidate for laser removal of the blowout as it might remove the entire tattoo. I was so impressed by their integrity—they clearly care more about the client's results than making a quick buck. ​Beyond the honesty, they were kind, knowledgeable, and took the time to answer all my questions. They even gave me great advice and recommendations for other ways to fix the piece while preserving its original meaning. If you want a team that is professional, transparent, and truly helpful, go to Removery!”

“I love who I spoke to! She was so kind and informative. She encouraged my millions of questions and answered with patience and kindness. Super excited to get started based on my experience with the consultation. She even shared how she’s going through the process as well and showed me the tattoo as in process. Alsoooooo affordable as well! ❤️”

“Nice place, friendly staff, didn’t keep you waiting and informative. Overall a good experience”

“Always a quick and great job at the Decatur location! I love how informative they are at each session!”

“Thanks you Tempy and Necie for making the BEGINNING of my tattoo removal journey a comfortable and easy one! 1 session under my belt and I’m grateful to see the ending results.”

“Niecey is amazing! I am so grateful that she was the one to service me. She made my experience amazing. The information that she gave me and how thorough she was and kind and gentle with me is what I consider top-tier service.”

“Warm atmosphere, great staff. My new bestie, Bre, spent time just vibing to help me get comfortable. When it came to the laser she was real quick and clean with it, very little pain. This was the best experience I’ve had doing laser removal. I’m looking forward to next time!”

“Sera que aki me pueden ayudar a remover o kitar mi tatuaje de mis cejas 🥺”

“Always professional always prompt. I’m on session # 11 and my tattoo is barely visible now.”