“First time at this location. I’ve been doing tattoo removal for about 4 years now , & this is the first time I’ve experienced this type of customer service with the company . The receptionist and the person who serviced me both seemed a little “over it”. Maybe they were just having a long day .. I don’t know . I just felt like the customer service could have been better . I know we’re all human and not everyday is going to be our best but it’ll definitely be my last time going to that location since they seemed overworked.”
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Removery responded
Hi Evelyn , Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience fell short of the level of care we aim to provide. Your comfort and confidence matter deeply to us, and we appreciate you bringing this to our attention. We’d love the opportunity to learn more and support you directly. Please reach out to us at 866‑913‑4090 or care@removery.com so our team can help make this right. Thank you for helping us continue to improve the experience for all clients. With care, Removery
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