Columbus - North

“Jessica was very professional and knowledgeable about the removal process. She was patient and answered all of my questions. Aftercare instructions were given and reassurance that I would be pleasantly pleased. Laura was just as professional and coached me through the removal. Her knowledge and expertise gave me a feeling of safety. With the removal now gone, I feel free. Thank you, Ladies for a job well done! 👍”

“Customer service is terrible, when I decided to not continue with treatment, they refused to give me a refund.”

“Jessica was so sweet and very thorough regarding the tattoo removal process. Meeting with her helped me feel comfortable and confident to finally commit to getting my tattoos removed.”

“Explains the process very well, so you can understand exactly what’s gonna happen”

“So friendly and inviting. Jessica made me feel very comfortable for my consultation, and explained everything in detail.”

“Bree and Jessica were absolutely amazing! From the moment I walked in, they were so friendly and welcoming. They took the time to thoroughly explain every step of the tattoo removal process, making sure I felt completely comfortable and informed. Their professionalism really stood out, and you can tell they truly care about their clients. The whole experience was smooth, positive, and reassuring. I highly recommend them to anyone considering tattoo removal”

“The staff handling the sign ups and appointments are good, and the treatment kind of works… but the primary laser tech “Laura Sterl” they have working there is absolutely awful. She makes appointments feel awkward, negative, and really uncomfortable every single time. She always has unnecessary, rude, and intrusive comments to say along with just a mean spirited, unprofessional, and quite frankly weird attitude. I’m not the only one who feels this way either apparently. Tonight I had a chat with some regulars from the restaurant I work weekends at, who are also getting their tattoos removed at Removery. They said they can’t stand Laura either but don’t want to say anything because they fear her messing up their treatment on purpose. They even said they have purposely held off or missed appointments simply due to not wanting to interact with her.. That’s just sad. If I’m being honest I have done the same at times, dreading appointments or making excuses not to go in, and not saying anything or reporting her out of fear of her “retaliating” against me somehow. It almost feels like since we have given them the money for treatment upfront already, she knows she can act and say anything she wants to you, no matter how disrespectful or rude it is, and we just have to deal with it because she’s the only technician. Tonight after realizing I wasn’t alone in feeling this way about Laura, I wanted to write this review and tell my truth.. In hopes more people would speak up as well and maybe corporate would consider hiring someone normal, kinder, and more people friendly.. I’m sure it’s hard to find new technicians but it really would make all the difference for your customers. Clearly there’s quite a few of us who have paid thousands in full so haven’t felt confident enough to speak up because we are trying to avoid the awkward appointments that we all are forced to endure with her. (Random tattoo I’m keeping just to add a photo)”

“The staff handling the sign ups and appointments are good, and the treatment kind of works… but the primary laser tech “Laura Sterl” they have working there is absolutely awful. She makes appointments feel awkward, negative, and really uncomfortable every single time. She always has unnecessary, rude, and intrusive comments to say along with just a mean spirited, unprofessional, and quite frankly weird attitude. I’m not the only one who feels this way either apparently. Tonight I had a chat with some regulars from the restaurant I work weekends at, who are also getting their tattoos removed at Removery. They said they can’t stand Laura either but don’t want to say anything because they fear her messing up their treatment on purpose. They even said they have purposely held off or missed appointments simply due to not wanting to interact with her.. That’s just sad. If I’m being honest I have done the same at times, dreading appointments or making excuses not to go in, and not saying anything or reporting her out of fear of her “retaliating” against me somehow. It almost feels like since we have given them the money for treatment upfront already, she knows she can act and say anything she wants to you, no matter how disrespectful or rude it is, and we just have to deal with it because she’s the only technician. Tonight after realizing I wasn’t alone in feeling this way about Laura, I wanted to write this review and tell my truth.. In hopes more people would speak up as well and maybe corporate would consider hiring someone normal, kinder, and more people friendly.. I’m sure it’s hard to find new technicians but it really would make all the difference for your customers. Clearly there’s quite a few of us who have paid thousands in full so haven’t felt confident enough to speak up because we are trying to avoid the awkward appointments that we all are forced to endure with her. (Random tattoo I’m keeping just to add a photo)”

“Jessica and Bre in Columbus walked me through the whole process and answered all of my questions at my consultation. I just had my first appointment for removal and the process was seamless and the after care was explained with the understanding that if I needed help that I could reach out at anytime.”

“I had my first consultation at removery and it was a great experience from start to finish. Very professional amd welcoming. Took the time to thoroughly explain the process and answer any questions i may have. I appreciate the transparency about the whole experience. Im looking forward to the treatments and definitely will be recommending their services to friends.”

“I had my first consultation at removery and it was a great experience from start to finish. Very professional amd welcoming. Took the time to thoroughly explain the process and answer any questions i may have. I appreciate the transparency about the whole experience. Im looking forward to the treatments and definitely will be recommending their services to friends.”

“Laurie helped me to really understand the process. Thanks Laurie.”

“Very detailed laser work. Excited to see the results.”

“Phenomenal experience. I was once a laser specialist and had since retired. I wanted to remove my hand tattoos and I can honestly say, they definitely know what they are doing. Great team, very fun and easy to chat with. They will answer all your questions and ensure you are at ease with the entire process. I fully recommend them!”

“I had a great experience here! Both the ladies were so friendly and made my consultation as well as my first treatment a breeze! Great place and I would highly recommend!”

“Thanks You for explaining everything that I need to know about laser tattoo and help me all the way to the end. 1st session done and more to come. A+ 💯🙏🏼”

“Went in for a consultation and Jessica was nothing short of helpful! She made me feel so welcomed and comfortable asking any questions. Highly recommend coming here for all tattoo removal needs! Ask for Jessica!”

“Very welcoming explain the process very well”

“I couldn’t get through these sessions if it wasn’t for the Columbus-North team! My results have truly been Amazing!”

“Excellent experience through the entire process. I am so excited to continue the process of removing my tattoo and enjoyed the professional and comfortable setting of the staff and office. I can’t recommend them enough.”