NYC - Manhattan, Flatiron

“I would like to express my sincere gratitude to Arlinda, a Care Technician at Recovery NYC Manhattan Flatiron. From the moment I arrived, Arlinda treated me with kindness, compassion, and genuine respect. She consistently went above and beyond to make me feel comfortable, supported, and cared for during a difficult time. What stood out most was her professionalism combined with her warmth and empathy. She took the time to listen, answer questions, and provide reassurance when it was needed most. Her positive attitude and dedication to patient care made a meaningful difference in my experience. Recovery can be challenging, but having someone like Arlinda on the team makes all the difference. She is truly an asset to Recovery NYC, and I am incredibly grateful for the care and support she provided. Thank you, Arlinda, for your outstanding work and for treating every patient with dignity and compassion.”

“I would like to express my sincere gratitude to Arlinda, a Care Technician at Recovery NYC Manhattan Flatiron. From the moment I arrived, Arlinda treated me with kindness, compassion, and genuine respect. She consistently went above and beyond to make me feel comfortable, supported, and cared for during a difficult time. What stood out most was her professionalism combined with her warmth and empathy. She took the time to listen, answer questions, and provide reassurance when it was needed most. Her positive attitude and dedication to patient care made a meaningful difference in my experience. Recovery can be challenging, but having someone like Arlinda on the team makes all the difference. She is truly an asset to Recovery NYC, and I am incredibly grateful for the care and support she provided. Thank you, Arlinda, for your outstanding work and for treating every patient with dignity and compassion.”

“Today was my consultation and first session, and I had an amazing experience! My specialist Angela was very helpful and kind. Can’t wait to come back for more sessions! EDIT: I wish I can add another review but I can’t so I’ll just add to this one, wanted to thank Arlinda for my last visit, she was very informative and sweet! Really made my experience easier, thank you again! Great staff”

“Great experience overall. The office was clean and modern. The consultation by Shade was very throughout, provide detailed information and explained options with various payment plans & packages. Looking forward to my first session.”

“Nora is an absolute angel!!! I came in to get my microblading removed and was very nervous. She was super knowledgeable and helpful throughout the entire experience and I am so grateful for her!”

“Nora is an absolute angel!!! I came in to get my microblading removed and was very nervous. She was super knowledgeable and helpful throughout the entire experience and I am so grateful for her!”

“Angela made me feel extremely comfortable and was a great first point of contact to start my journey. I am grateful to have had my consultation with her and will be moving forward with the process. Thank you Angela for your kind energy. 🙏”

“I’ve been going to Removery for tattoo removal for years, and I’ve consistently had such a great experience. The staff is always fast, efficient, and incredibly kind. Laser tattoo removal isn’t exactly something you look forward to, but they make the process so much easier by being warm, personable, and professional every single time. Appointments are quick, everything runs smoothly, and I always feel well taken care of. Highly recommend if you’re considering tattoo removal!”

“I had such a great experience. Angela took me in for a consultation and explained the cosmetic tattoo removal process. I felt super comfortable with her explanation and with the results she believed I could have. I decided to start the process and I am so happy I did. The results are WAY BETTER than I could have imagined after just one session. It definitely hurts, but the technique Angela used was quick. She was also happy to take breaks when I needed it. Besides the amazing results, Angela and Arlinda were sweet and I felt like they really cared. I’ll be happy to go back in 8 weeks for my second session.”

“My first session was amazing but my second session was with someone who was definitely new. I understand that everyone has to start somewhere but this is a laser on your skin... She was so nice, but kept missing spots and lasering over skin that wasn’t tattooed. There are parts of the tattoo that the laser is /next/ to the ink. I hope for my next session I can have someone more experienced.”

“My first session was amazing but my second session was with someone who was definitely new. I understand that everyone has to start somewhere but this is a laser on your skin... She was so nice, but kept missing spots and lasering over skin that wasn’t tattooed. There are parts of the tattoo that the laser is /next/ to the ink. I hope for my next session I can have someone more experienced.”

“These 4.9-star reviews have to be fake... there’s no way Removery deserves that rating. They clearly invest far more in marketing than in their actual technology or service. I’ve been going for over 5 years and I’m now on session 22. This isn’t some massive, colorful tattoo - it’s just simple black ink initials on my chest. After all this time and money, I’ve completely given up on Removery due to their incompetence and my total loss of patience. What finally pushed me over the edge is how they keep canceling and pushing back my appointments with no explanation, even as we’re supposed to be nearing the finish line. They just find ways to drag out this process. If you’re considering tattoo removal, please avoid Removery at all costs. Go to a real specialist or MD instead as you’ll be much happier with the results. I think they literally pluck their "clinicians" off the streets - they don't seem professional nor do they seem like they have a license.”

“Extremely chaotic system for scheduling appointments, they changed my appointment times multiple times without my permission. And they can’t promise the appointments are secured. When you go in for consultation they would say there are 8 weeks healing periods in between appointments, but now they scheduled my appointments 4 months apart, they are saying 12-18 weeks are better for healing. If I want to get my tattoo removed, it will take 8-10 times and that’s more than 3 years. Be aware of what you are getting into.”

“Lauren at the Flatiron location was so amazing!! I am truly devastated to hear about her being replaced by the RNs. I have been a loyal client since 2021 and so sad to hear about everyone being replaced! However, she was friendly, knowledgeable and patient throughout the entire process! I hope the new staff will be just as warm, caring and attentive as Lauren and everyone at the Flatiron location!”

“Estoy removiendo algunos tatuajes ahi! La atencion es muy buena y el personal es increible ! Y si he visto una gran diferencia con las sesiones”

“Estoy removiendo algunos tatuajes ahi! La atencion es muy buena y el personal es increible ! Y si he visto una gran diferencia con las sesiones”

“Very friendly staff and great pricing! Definitely recommend, not as painful as I thought staff talked me through it and made me comfortable ❤️”

“I walked into your place today and felt like I was in a very sterile environment. Like a lab. Prompted me to begin asking questions . I love what you do but I am so sad that you are letting the staff go because they are not medically trained . They were what made the place feel right to me. It would seem to make better sense to keep them on and allow them to get the certification necessary . Their training should be acknowledged. I have paid for my removal and will continue to come in until my tattoo is gone but I don’t think I will recommend Removery again. It is sad . As to the work done today , it was fine . But I can feel how the change is going to effect the environment”

“Staff made me feel very comfortable about the whole process, they didnt leave any information out about sessions, pricing, or anything. The place to go for removal for sure. Very transparent.”

“Staff made me feel very comfortable about the whole process, they didnt leave any information out about sessions, pricing, or anything. The place to go for removal for sure. Very transparent.”