“its sad I am not one to write bad reviews but this is out of control. This is out of my control at this point!!!!!!!!!!! in the beginning i was treated extremely nice and then 3 appointments later after i paid in full for my sessions i barely exist. Very disappointed with the scheduling and lack of communication. My appointment was canceled without notice, and no one called to let me know. I was also sent to another location because a nurse was unavailable, without a clear explanation or advance notice. I set aside time for my appointment, and these changes caused unnecessary inconvenience and wasted time. Patients deserve timely updates, clear explanations, and respect for their schedules. This experience was frustrating and unprofessional.”
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Removery responded
Hi Liz , We appreciate you sharing this with us. We’re sorry for any frustration caused by scheduling issues, and we’re grateful for your patience as we work to continually improve our processes for our clients. Your feedback truly helps us grow and better serve our community. If there’s anything still unresolved or if you need further support, please don’t hesitate to connect with our team at 866‑913‑4090 or care@removery.com. We’re committed to ensuring your experience is a positive one and are here to help in any way we can. Thank you again for your understanding. Best, Removery
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